[Update Date: 24 July 2024] [Post Date: 19 July 2024]
Issue Details: When trying to import beneficial owners, if the shareholder is a trust and the warm body is a beneficiary/trustee, when trying to import the shareholders on the BO screen it says “Nothing to Import” when it should be importing the trustees and beneficiaries.
Affected Services: BO import
Date First Reported: 15 July 2024
Status
[24 July 2024] The fix has been applied to all Cloud sites / the patch build is ready on the Public FTP for Self-Hosted clients.
[19 July 2024] The fix is in process.
Fix Timeline
[24 July 2024] The patch was applied on the evening of 23 July 2024.
[19 July 2024] A patch is planned for 23 July 2024 that will fix this issue.
Workaround(s)
[24 July 2024] No workaround needed, the issue has been fixed.
[19 July 2024] Currently there is no workaround available.
Please keep an eye on this page for updates. We appreciate your patience. If you have urgent concerns, feel free to contact our support team at support@greatsoft.co.za or call us at 021 531 7180.
