ITR12T Submission Bug

[Update Date: 5 May 2025] [Post Date: 20 February 2025]

Issue: When submitting ITR12T returns in bulk from the eFiling Dashboard, the static data from the ‘Trust Details’ section on the ‘Trust Particulars’ page of one return may be incorrectly submitted on another return.

Affected Services: ITR12T Submissions

Date First Reported: 18 February 2025

Status
[5 May 2025] The issue was resolved in the 2025.1.0 release.
[20 February 2025] We have investigated and identified the issue, which will be resolved in 2025.1.0 release.

Fix Timeline
[5 May 2025] The issue was resolved in the 2025.1.0 release that was released on the 7th of March 2025.
[20 February 2025] The issue will be resolved in the 2025.1.0 release, scheduled for 7 March 2025.

Workarounds
[5 May 2025] Bulk submission via the eFiling dashboard can again be done.
[20 February 2025] Please submit via the ITR12T form rather than the eFiling dashboard until the 2025.1.0 release.

Please keep an eye on this page for updates. We appreciate your patience. If you have urgent concerns, feel free to contact our support team at support@greatsoft.co.za or call us at 021 531 7180.