[Update Date: 24 July 2024] [Date Posted: 18 July 2024]
Issue Details: When exporting an organogram to PDF, the organogram is not scaling correctly.
Affected Services: Organogram
Date First Reported: 17 July 2024
Status
[24 July 2024] The fix has been applied to all Cloud sites / the patch build is ready on the Public FTP for Self-Hosted clients.
[18 July 2024] The fix is in process.
Fix Timeline
[24 July 2024] The patch was applied on the evening of 23 July 2024
[18 July 2024] A patch is planned for 23 July 2024 that will fix this issue.
Workaround(s)
[24 July 2024] No workaround needed, the issue has been fixed.
[18 July 2024] Export to PNG instead. Can also then convert from PNG to PDF.
Please keep an eye on this page for updates. We appreciate your patience. If you have urgent concerns, feel free to contact our support team at support@greatsoft.co.za or call us at 021 531 7180.
