[Update Date: 28 June 2024] [Post Date: 28 June 2024]

Issue Details:

When submitting an IRP6 via GreatSoft, the return correctly appears on eFiling. However, the ‘Taxpayer Estimate’ does not display accurately when issuing a Provisional Statement of Account.

Affected Services:

Provisional Statement of Account on eFiling

Date First Reported:

26 June 2024

Status

[28 June 2024] SARS has applied a fix for this issue.
[28 June 2024] SARS has been made aware of this issue and indicated that they are working on a fix.

Fix Timeline

[28 June 2024] The fix was applied on 28 July 2024.
[28 June 2024] The current ETA for the fix is next week, but no date has been provided yet.

Workaround(s)

[28 June 2024] Provisional SOA are working as intended again.
[28 June 2024] SARS stated that this issue is purely a display problem. They recommend using the ‘Make payment’ button on the IRP6 form to ensure the accuracy of the amount paid. Alternatively, when making an EFT, ensure that the payment amount is correct.

Please keep an eye on this page for updates. We appreciate your patience. If you have urgent concerns, feel free to contact our support team at support@greatsoft.co.za or call us at 021 531 7180.